Terms and Conditions

Terms and Conditions (“Terms”)

Last updated: May 24, 2018
(As part of the European General Data Protection Regulation (GDPR), enforceable on 25 May 2018, a paragraph has been added in this document to enhance transparency on customer data use at Nordic Birth Basket.)

Please read these Terms and Conditions carefully before using the www.nordicbirthbasket.com website (the “Service”) operated by NORDIC BIRTH BASKET (“us”, “we”, or “our”). The VAT Information Exchange System (V.I.E.S.) or VAT number validation of the individual company Nordic Birth Basket is FI23304349.

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Purchases

The online shop is open 24 hours a day. However, the shop can be closed for maintenance.

If you wish to purchase any product or service made available through the Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.

By submitting such information, you grant us the right to provide the information to third parties for purposes of facilitating the completion of Purchases (such as the company we use for shipping your product).

The European Data Privacy Directive prohibits the transfer of personal information from EU member states to destinations that do not meet the European “adequacy” standard for privacy protection.

Each order must contain at least one NordicBB box (PETI, VIIMA, LUMI or SUVI). At this box you can then add the kits and outfits listed on the Service. Orders that include only kits and outfits will be refused, in case we consider them as insufficient.

We reserve the right to refuse or cancel your order at any time for certain reasons including but not limited to:
• Your payment information is incorrect or cannot be verified;
• Your order does not include a NordicBB box (see above);
• Your order is made for fraudulent purposes or related to a criminal offense or any other illegal activity;
• An unintentional error has occurred on the website, such as a payment error or the validity of a product, etc. ;
• We have reason to believe that you are less than 18 years old;
• The order could not be delivered to the indicated address;
• There are insufficient funds to complete the transaction.

You will be notified by e-mail prior to any action to resolve the problem and to refund any applicable payment and paid without deduction.
Upon receiving your order we carry out a standard authorization check on your payment card to ensure there are sufficient funds to fulfil the transaction. Your card will be debited upon authorisation being received. The monies received upon the debiting of your card shall be treated as a deposit against the value of the goods you wish to purchase. Once the goods have been despatched and you have been sent a confirmation email the monies paid as a deposit shall be used as consideration for the value of goods you have purchased as listed in the confirmation email.

The prices displayed are all taxes included and are expressed in EURO (€). However, customers outside the EU may be required to pay customs duties on import and / or additional taxes. These additional charges are not included in the purchase price.

A certificate of origin is requested by certain countries (for instance in the United Arab Emirates or Kazakhstan). This document generates relatively high additional costs and dramatically lengthens the delivery process. We will contact you if this is the case for your country. If you consider the cost of the certificate of origin too high, you will be entitled to cancel your order.

The shipping cost is included in the prices displayed on the Service. Nordic Birth Basket uses the Finnish Post office, POSTI (www.posti.fi), to ensure the expedition of the NordicBB maternity boxes.

Our Contract

When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.

If you make a mistake while placing your order, please contact us as soon as possible. We advise you to check your offer before placing your order. You can edit all the information entered, such as shipping address, billing address or credit card information, before sending your order. You also have the option to change or delete the products listed in your shopping cart before confirming your order.

Availability, Errors and Inaccuracies

We are constantly updating our offerings of products and services on the Service. The products or services available on our Service may be mispriced, described inaccurately, or unavailable, and we may experience delays in updating information on the Service and in our advertising on other web sites.

We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.

If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.
Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the ‘Total Cost’.

Contests, Sweepstakes and Promotions

Any contests, sweepstakes or other promotions (collectively, “Promotions”) made available through the Service may be governed by rules that are separate from these Terms. If you participate in any Promotions, please review the applicable rules as well as our Privacy Policy. If the rules for a Promotion conflict with these Terms, the Promotion rules will apply.

Refund Policy

Our policy lasts 14 days from the day you have physically taken possession of your purchase. After this period, we will not be able to exchange your product or refund it.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging (if applicable). To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds or no refunds at all are granted: 
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error. 
- Any item that is returned more than 14 days after delivery

Refunds (if applicable) 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable) 
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at nbb@nordicbirthbasket.com.

Sale items (if applicable) 
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable) 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email.

Gifts 
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping 
To return your product, you should mail your product to: 
Rantoistenpolku 2, 
37500 Lempäälä, Finland
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Content

Our Service allows you to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material (“Content”). You are responsible for the Content that you post to the Service, including its legality, reliability, and appropriateness.

By posting Content to the Service, you grant us the right and license to use, modify, publicly perform, publicly display, reproduce, and distribute such Content on and through the Service. You retain any and all of your rights to any Content you submit, post or display on or through the Service and you are responsible for protecting those rights. You agree that this license includes the right for us to make your Content available to other users of the Service, who may also use your Content subject to these Terms.

You represent and warrant that: (i) the Content is yours (you own it) or you have the right to use it and grant us the rights and license as provided in these Terms, and (ii) the posting of your Content on or through the Service does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person.

Accounts

When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trade mark that is subject to any rights of another person or entity other than you without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.

Intellectual Property

The Service and its original content (excluding Content provided by users), features and functionality are and will remain the exclusive property of NORDIC BIRTH BASKET and its licensors. The Service is protected by copyright, trademark, and other laws of both the Finland and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of NORDIC BIRTH BASKET.

Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by NORDIC BIRTH BASKET.
NORDIC BIRTH BASKET has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that NORDIC BIRTH BASKET shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.

Limitation Of Liability

In no event shall NORDIC BIRTH BASKET, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

NORDIC BIRTH BASKET its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.

Governing Law

These Terms shall be governed and construed in accordance with the laws of Finland, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Data usage cartography at Nordic Birth Basket

The European Regulation No. 2016/679, known as the General Data Protection Regulation (GDPR), leads us to increase our visibility on our customers’ data use and storage.

At Nordic Birth Basket, we always ensure that the data you entrust to us are never disclosed to third-parties, and are never made public without your consent apart from processing orders.

We work with the following suppliers, who are also complying with the national and EU data protection legislation in all their operations and systems where personal data is processed.
1) UHMA Oy (FI-Tampere) is in charge of updating the Service.
2) Paysite-cash, service of Nordpay Financial Limited (UK) or PayPal Holdings, Inc. (USA) are processing the payment of your order.
3) Our email service provider is MMD NETWORKS OY (FI-Tampere).
4) The Finnish Post POSTI Ltd delivers NordicBB parcels and letters.
5) Reilamex Oy, Ideapark (FI-Lempäälä) takes care of our accounting.
6) Elisa Oyj, a Finnish Telecommunications Company since 1882, is our Internet Service Provider.

Our advertising is done through social media or hand-delivered. We are using the services of the social media providers. We do not send newsletters.

All the data you gave to Nordic Birth Basket is stored in a private computer, which can be open only with the help of a confidential password. A portable expansion, which is stored in a locked cupboard, is used to back up the data we receive and to store all our data older than two years.

All the printed material that we must carry out to ensure the full process of your orders is stored in a locked cupboard before we transfer them to our accountant or freight company. Nordic Birth Basket doesn’t keep any paper containing personal data more than 3 months after the printing.
We always ask permission before publishing a photo taken by a customer or any other person.

We are committed to regularly reviewing any document or action taken at each stage of our process to continuously ensure our customers’ data protection.

If despite all our care, you are facing a case where you have a doubt about how your personal data has been protected, please contact us immediately.

Contact Us

If you have any questions about these Terms, please contact us.

Cette tenue LAMMAS, en laine mérinos, est composée d'un cardigan et d'un pantalon (baby pants).

De quoi garder bébé bien au chaud, tout en restant élégant pour les fêtes!

Cette tenue LAMMAS fait également partie… https://www.instagram.com/p/B4uBZPWF0cH/?igshid=1pgzqmbbjt0oy

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